Terms and Condtions
1) THE CONTRACT BEWEEN US
Five678 Collectibles is an online retailer in the UK specialising in, but not limited to wrestling figures and Funko products.
Five678 Collectibles must receive payment of the whole of the price of the goods that you order before your order can be accepted. Once payment has been received Five678 Collectibles will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. (Our acceptance of your order brings into existence a legally binding contract between us).
The prices payable for goods that you order is as set out in our web site.
3) AVAILABILITY OF GOODS YOU ORDER
I. All goods sold by Five678 Collectibles are listed as follows:
IN STOCK: Item is in our possession and ready to ship.
PRE ORDER: Item is not currently in stock however confirmation from supplier has been received and items are in transit to us.
COMING SOON: Item is not currently in stock. Orders have been placed with supplier and due at a later date.
OUT OF STOCK: Item has been in stock and sold out. Restock of this item is not guaranteed.
II. The total cost of your order is equal to the price of the items ordered
III. Availability: We will do our best to fulfil your order within the time stated, but we cannot guarantee this in every instance. We will inform you of any problems immediately.
IV. Shopping at Five678Collectibles.com is safe and guaranteed. All of the information you give us is private and secure. We do not release any information about our customers.
V. We reserve the right to remove any item from sale from the Five678 Collectibles website. If you have already ordered, and an item is unavailable Five678 Collectibles will either:
Replace any goods to the same value; or
Refund to you the amount paid for the goods
4) DELIVERY OF GOODS TO YOU
I. Five678 Collectibles will deliver the goods ordered by you to the address you give us for delivery at the time you make the order and register your account.
II. Delivery will be made as soon as possible after your order is accepted, delievery depends on the availability of the item(s) you order, this will be defined on the product page.
III. You will become the owner of the goods you have ordered when they have been delivered to you. Once the goods have been delivered to you they will be held at your own risk and Five678 Collectibles will not be liable for their loss or destruction.
CONDITION OF ITEM
Unless otherwise stated, our products come directly from manufacturer shipping cases, with the figures being brand new and sealed within their packaging. We pride ourselves on giving honest, detailed descriptions of each item with regards to the condition of each item sold on the website. Items that are new and sealed may have minor damage to the outer packaging and is not considered as damaged goods. In the case of packaging having ‘excessive damage’, the item description will detail this. Should you receive an item that is believed to have ‘excessive damage’ and was not described as such, the buyer has the right to a return/refund.
In a small amount of cases, some items may arrive to us with minor damage which includes slight creasing and denting caused in transit. This does not constitute as item damage. The following issues will also not be classed as item damage: character error packaging, incorrect stickers and labels, text printing on the front or back, minor scuffs, dents, wear/tear on the outer packaging’s carding or blister bubble of an action figure. All orders are accepted on this basis and by placing an order the buyer accepts these terms. If the buyer wishes to return an item, or if the buyer feels the outer packaging is not satisfactory, we will happily refund the item upon receipt, however the buyer is liable to pay for any return shipping costs as we do not consider this item damage.
I. Our delivery cost is non-refundable from any order placed except if the item is faulty.
II. In order to recieve a refund, we must recieve our stock back first, exactly as delivered, in a new, unopened, and fully resaleable condition within 14 days of reciept of goods.
III. You should process the within the order area and items should be sent back to: 87 Battleton Road, Evesham, Worcestershire, WR11 1HS, United Kingdom with the order number included.
I. If the goods Five678 Collectibles delivers are not what you ordered, are damaged, defective or the delivery is an incorrect quantity you must notify Five678 Collectibles in writing or call us immeadiately of the problem within 14 days of receiving the order. In line with UK Distance Selling Regulations you may return the goods to us in their original condition within a reasonable period, usually 14 days of your order for a complete refund or exchange. For all sealed software packs eg. Action figure, DVD, Video Game or any other sealed item, the items must be unopened with the licence seal still intact. The goods need to be returned in mint condition, in a resaleable condition and with the delivery note or invoice listing your unique order number and your name and address.
II. If you do not receive goods ordered by you within 14 working days of the date on which you received them you must notify Five678 Collectibles in writing at the Five678 Collectibles contact address of the problem.
III. If you notify a problem to Five678 Collectibles under this condition, Five678 Collectibles will either:
Make good any shortage or non-delivery; or
Replace or repair any goods that are damaged or defective; or
Refund to you the amount paid for the goods
IV. Five678 Collectibles shall be under no liability whatever to you for any indirect loss or expense (including loss of profit) arising out of a breach of its obligations unless you have previously given notice that such loss is likely to be incurred in the event of breach.
V. Nothing in this contract is, however intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Five678 Collectibles liability to you for any death or personal injury resulting from its negligence.
7) FORCE MAJEURE
Five678 Collectibles shall not be liable for any default due to any act of god, war, civil commotion, strike, lock-out, industrial action, fire, flood, drought, storm or other event beyond its reasonable control.
If any part of these conditions is unenforceable (including any provision in which Five678 Collectibles excludes its liability to you) the enforceability of any other part of these conditions will not be affected.
9) GOVERNING LAW
The contract between us shall be governed by and interpreted in accordance with English Law, and the English courts shall have no exclusive jurisdiction to resolve any disputes between us.
In these terms and conditions:-
i. Five678 Collectibles means the Five678 Collectibles website and any connected organisation that actually supplies goods ordered by you and any successor to its business on this website;
ii. working day means every day of a calendar year apart from weekends and statutory and public holidays;
iii. us means Five678 Collectibles and you together; and
iv. you and your means the person ordering the goods under these terms and conditions.
We reserve the right to cancel any order at our discretion which may include security reasons, billing issues or anything else related.